Brian and Dava McCowin – Owners
Brian McCowin “grew up in” the water business. He learned about “bad water” from his father as a child and as a teenager, worked in the family business every summer.
After school, Brian left to pursue a career in hotel and restaurant management, where he worked for many years until one day, he decided this was not the career he wanted any longer. He quit his job and set out to find a new career but had no idea what that looked like.
All he knew was that he wanted to work for “an ethical company with an ethical product.” Thinking this would not be so hard to find, he began to search.
For months, Brian looked at different companies and their products, never finding what he was looking for. Then one day, he had an epiphany: McCowin Water, his father’s business!
Ethical company, Ethical product. Brian realized that the company he was looking for was right there in his own backyard! He joined his father in the family business in 1999 and never looked back, working together until John’s passing in 2003.
Today, Brian still holds McCowin Water to the same standards set forth by his father, John McCowin, “Great equipment at a great price!” and backing that up with great service!
Dava has been with McCowin Water since 2008 when she started “helping out” in the office. Dava’s entire career had been in the Health Profession. Specifically, in Dental Office, Medical Office and Health Club Management which she loved very much. In fact, it was in the Dental Office where she worked that she first met Brian.
As McCowin Water continued to grow, it was becoming apparent that there was a need for an Office Administrator – and with all her years of experience in that field, Dava was the logical choice. Although it was a difficult decision to leave a career, a doctor and patients she loved, – she said it felt like “leaving one husband for another” – it was the right choice to make, so she took an early retirement and went full-time for the Company in 2011.
Being in the health field for so many years, Dava already understood the importance of drinking lots of pure, filtered water, so working with Brian to help others toward that goal felt very natural.
Dava still considers herself to be in the “Health Profession,” helping McCowin Water to deliver pure, safe water to families through superior filtration systems, custom-designed for each individual customer.
Matthew– Lead Installer / Lead Service Technician
Matthew is our lead Installer and Service Tech which means he not only installs our systems but maintains them as well. He is very highly trained in all aspects of repair and trouble shooting for every system we sell, and knowledgeable enough to work on most of the ones we don’t as well.
Matthew has a delightful personality, our customers love having him in their homes and not a week goes by that we don’t get a call from someone raving about how much they like him!
He and his wife, Lauren live in Riverside, Matthew loves music – he’s in a band – and he and Lauren are very involved with their friends and in their church.
“I feel so blessed to be working at McCowin Water,” says Matthew. “I see myself staying here for a very long time!”
Scot – Director of Sales
Scot was a long-time client of McCowin Water and worked with us back in 2017. After a 3-year hiatus and working on some side projects, he returned to McCowin Water in 2020 with tons of energy and excitement to help our clients.
Scot has 2 decades of experience in customer service and perfecting the customer experience. He is responsible for our customers wellbeing throughout the sales process as well as making sure each customer receives the after-sale support our clients have come to expect.
Scot grew up in a small Colorado mountain town and spent time as a police officer in the US Air Force. He is married with two young girls and currently resides in Lake Forest. Scot loves the game football, loves to cook and is an avid amateur photographer.
“We’re here for our clients and I look forward to working to make sure each and every one feels like a member of the McCowin Water family”.
Mandy – Office Coordinator
Mandy joined the McCowin Water Family in early April 2021.
Mandy utilizes her previous customer service skills as a commercial insurance agent to help our customers get the best care and service we can offer.
Mandy and her husband Pablo have 5 kids together and live in Foothill Ranch. They like to spend time outdoors – hiking, playing sports, and going to the beach.
“It means a lot to me to be a part of a company who truly cares about their customers and treats everyone like family, like McCowin Water does.”
Kenny – Installer/Service Technician
Jeff – Field Technician
Jeff came to McCowin Water this year bringing over 20 years of technical experience with pretty much every system there is. His product knowledge is endless and he is our expert “problem solver.”
If he can’t fix the problem, it can’t be fixed! Jeff lives in North County with his wife, Chris and he loves hanging out with his grandson.
Jack – Inventory Specialist
Monique – Administrative Assistant
Monique is our newest member of the family. She is originally from LA county and went to Saddleback College where she was on the cheer team. Monique came to us with about 10 years of customer service experience. She loves cooking and listening to true crime podcasts. She also loves “all things Disney” and spending time with her cat.
Monique says, “I am very happy to be a part of the McCowin Family. I look forward to taking care of our customers and continuing this great Legacy.”
Our Founder- John McCowin
Feeling like this was an ethics issue, John went to the company executives and told them he felt like he was trying to “put a square peg into a round hole” and that they needed to expand on the types of systems to better serve their customers. When the executives said, “No,” John left the company and McCowin Water was born.
He created relationships with almost all of the major manufacturers for every type of filtration and softening systems, including the one that makes the systems he used to sell, so that now, John could provide the exact piece of equipment to do the exact job it’s supposed to do to get the exact result his customers want.
No more “Square pegs in round holes!”
This is the legacy John McCowin started in 1972. Although he passed away in 2003, John’s legacy lives on through McCowin Water, still family owned and operated, and still helping people to solve their water issues with the correct solution!